Last updated: 19 Oct 2024

Introduction

At Lo De Abode, we value the trust our guests place in us. This Privacy Policy outlines how we collect, use, and protect your personal information. By staying with us, using our services, or accessing our website, you agree to the practices described in this policy.

1. Data Collection

We collect personal data from various sources, including:

• Direct interactions: Reservations, feedback, inquiries, and communications with us.

• Automated technologies: When you visit our website or interact with our online services.

• Third parties: Travel agencies, booking platforms, and other partners.

2. Types Of Data Collected

• Personal details: Name, address, contact information.

• Financial details: Payment methods and transaction history.

• Stay details: Reservation dates, preferences, and feedback.

• Technical data: IP address, browser type, and location data.

3. Use Of Personal Data

We use your personal data to:

• Provide and improve our services.

• Process transactions and reservations.

• Communicate with you about your stay.

• Ensure the security of our property and online platforms.

• Comply with legal obligations.

4. Disclosure Of Personal Data

Your personal data may be shared with:

• Affiliates and Partners: Third-party service providers that assist in our operations.

• Legal and Regulatory Bodies: When required by law or in response to legal requests.

• Business Transfers: In the event of a merger, acquisition, or asset sale.

5. Cookies & Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and serve advertisements. You can manage your cookie preferences through your browser settings.

6. User Choices

You have the right to:

• Request access to your personal data.

• Ask for corrections or deletions of your personal data.

• Opt-out of marketing communications.

• Limit the use and sharing of your data.

To exercise these rights, please contact us at abode@lodeabode.com.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting obligations.

8. Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

9. Minors

Our services are intended for individuals 18 years and older. We do not knowingly collect personal data from minors.

10. International Transfers

Although our operations are based in Mexico, your data may be processed in other countries where our partners or service providers operate.

11. Updates To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at abode@lodeabode.com.